Shipping Policy
At Fortune Jackets, we’re passionate about delivering a smooth and secure shipping experience that matches our dedication to your satisfaction. Our commitment extends to ensuring that your orders are not only promptly delivered but also hassle-free. Below, you’ll find our shipping policies designed to maintain transparency and convenience for both us and our valued customers:
Shipping Time
- Order Handling Time: 1 to 2 business days
- Estimated Shipping Time: 10-14 business days
- Shipping Fee: No shipping fees
Order Cutoff Time
We accept orders up until 9:00 AM Eastern Daylight Time (New York, NY). Orders placed after this cutoff time will be processed on the next business day.
Trusted Shipping Partners
Your peace of mind is our priority. We’ve exclusively partnered with renowned courier companies such as FedEx, DHL, and UPS. These industry leaders not only protect the integrity of your orders during transit but also guarantee timely deliveries.
Accurate Shipping Address
To ensure a seamless and problem-free delivery process, please provide a physical residential or street address when placing your order. We recommend avoiding the use of P.O. Box/APO/FPO addresses to ensure a hassle-free experience.
Customer Responsibility for Customs Duties
While we strive to make your shopping experience as straightforward as possible, it’s essential to be aware that any potential customs duties are the responsibility of the customer. We recommend staying informed about any potential fees that may apply to your parcel.
Dedicated Customer Support
For any questions or concerns, our responsive customer support team is ready to assist you. Simply reach out to us via email at wecare@fortunejackets.com. We are committed to addressing your inquiries promptly and effectively.
At Fortune Jackets, our mission is to ensure that your order reaches you swiftly, securely, and in impeccable condition. Shop with confidence and elevate your style with our exceptional range of jackets designed to make you feel like a Fortune. Thank you for choosing Fortune Jackets.